Legal and professional information
Terms and cancellation policy
The purpose, boundaries and practical terms of any work will be agreed clearly before it begins.
Initial conversations
An initial conversation is exploratory and does not create an obligation for either person to begin ongoing work.
Agreed work
Before support begins, the purpose, format, boundaries, contact arrangements and any applicable costs will be confirmed clearly. The specific written agreement for the service takes priority over this general website information.
Cancellations
Cancellation and rearrangement expectations will be explained before paid work begins. No cancellation fee is stated here because arrangements may differ by service and context.
Counselling
Private counselling is not directly bookable. Counselling is limited to approved trainee placement arrangements and the relevant referral, suitability and placement processes.